General Manager Job Lead - Renowned 5* Ultra-Luxury Resort (80 keys) - Best-in-Class Ultra-Luxury Hotel Group - Prime Location
- EDITOR
- 4 hours ago
- 2 min read
As General Manager, I will assume full responsibility for the efficient operation of the resort/hotel to provide exceptional products and services within brand operating standards and budgets.
The duties and responsibilities will include:
Lead and maintain an inclusive work environment for the team, fostering an open and respectful culture.
Ensure that brand guidelines and standards of service and operation will be adopted and followed by all hosts so that our performance benchmarks are maintained and exceeded.
Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
Instill a revenue-focused philosophy so that all hosts are fully engaged with driving revenue opportunities, future profitability, and maximum return on investment in line with the business strategy and annual plan while delivering an out of the ordinary experience for all of our guests and fostering a desirable place to work for all of our hosts.
Oversee the strategic direction and activities of the marketing, sales and public relations resources.
Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results.
Operate the hotel consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols.
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